At 5liv Organics, we strive to provide the highest quality products and ensure customer satisfaction. If you are not fully satisfied with your purchase, we offer a 5-day exchange/return policy, allowing you to request a replacement or return within 5 days of receiving your order.
To qualify for an exchange or return, the following conditions must be met:
Exchange/Return is accepted only in the following cases:
Once the return pickup is completed, the replacement product will be delivered to you within 3-5 business days.
If you experience any delivery-related discrepancies, please contact us within 48 hours of the order being marked as delivered.
You may cancel your order before it has been shipped for a full refund.
If the order has already been shipped, cancellation will not be possible.
5liv Organics reserves the right to cancel or refuse any order due to reasons such as stock unavailability, pricing errors, or issues with the payment details provided by the customer.
Once we receive and inspect your returned item, we will notify you about the approval or rejection of your refund.
If approved, the refund will be processed to your original payment method within 5-7 business days.
For any return or refund inquiries, please contact us at info@5livorganics.com or call us at +91 6263637412.
We appreciate your trust in 5liv Organics and are committed to providing the best service possible.
